Last updated: 20 October 2026

Who we are

This website, Dervo AI, the live demo, our portals and our software products Dervo CRM and Dervo HR & Payroll are provided by Dervo Global Technologies, a proprietorship firm based in Perambalur, Tamil Nadu, India ("Dervo", "we", "us"). This policy explains what personal data we collect, why, how long we keep it and the choices you have, in line with India's Digital Personal Data Protection Act, 2023 and its rules.

Our two roles

• Our own website, enquiries, trials, hiring and customers: we decide why and how this data is used, so we are the Data Fiduciary.
• Data our subscription customers put into Dervo CRM or Dervo HR & Payroll (for example their clients, invoices, employees and payslips): the customer is the Data Fiduciary and we process that data only on their instructions, as their Data Processor, under our Subscription Agreement. If you are an employee or client of one of our customers, please contact that business first about your data; we will help them respond.

What we collect

• Enquiries and meeting bookings: your name, email, phone, company, time zone, preferred meeting times and your message.
• Free trial requests: your name, work email, company, phone, chosen plan, number of employees and your message. We add the request to our own customer records (Dervo CRM) so we can set up your trial and follow up.
• Free tools sign-in (GST, payroll and the Dervo Automotive engineering tools): your name, work email, company and role (or your name and email from Google if you use Google sign-in), which tool you were using, and that you signed in. We add this to our customer records so we can stay in touch about the tools and our services. Your tool inputs and files, such as DBC or ARXML files, requirements and figures, are processed in your own browser and never sent to us.
• Dervo Automotive enquiries: your name, work email, company, phone, the service you are interested in and your message.
• Product demo sign-ups: your name, work email, company and phone, and which product you explored. The sample data you work with in the live demo stays in your own browser and is never sent to us.
• Dervo AI: the questions you ask, the answers given and the text of any file you upload so it can be answered. Your list of past chats is kept in your own browser. If you choose to share your name, company, email or phone with Dervo AI about a requirement, we add them, a short summary of your requirement and the recent chat messages to our customer records, email them to our team so we can reply to you, and send you a confirmation email.
• Job applications: your name, contact details, location, experience, current and expected compensation, notice period, relocation preference, LinkedIn profile, your CV and any message, plus the status of your application.
• Sign-in with Google: your name and email address from Google. We do not receive your Google password, contacts or other Google data.
• Portal accounts (clients, employees and our subscription customers' users): your name, email, role, an encrypted (hashed) password, and, if you switch it on, your two-step verification setting.
• Customers and clients: billing contact details, GSTIN, quotations, invoices, payments and agreements, as needed to provide and bill our services.
• Technical data: our hosting provider keeps standard server logs (such as IP address, browser type and time of request) to keep the service secure and working.

How we use it

Only to: respond to you; run meetings, demos and free trials; set up, provide, support and bill subscriptions and projects; send service emails such as sign-in details, password resets, invoices, payment reminders and payslips; review job applications and update you on them; meet our legal, tax and accounting obligations; and keep our services secure. We may email you about your own trial or enquiry; you can ask us to stop at any time.

We do not sell your information, we do not use it for advertising and we do not use tracking or analytics cookies.

To see how many people visit and which pages are useful, we use Cloudflare Web Analytics. It counts visits without cookies, does not identify you and does not follow you to other websites.

Who we share it with

Only service providers that help us run our business, under their own security and confidentiality obligations:

• Hostinger (website, database and backups hosting)
• Microsoft 365 and Brevo (email)
• Google (Google sign-in, and the map on our Contact page)
• Groq (AI answers for Dervo AI and AI drafting tools inside our products)
• Google Fonts and cdnjs (fonts and small scripts that our pages load, which receive your IP address as part of a normal web request)
• Cloudflare (anonymous, cookie-free visit statistics through Cloudflare Web Analytics)

Some of these providers may process data outside India; we use them only as Indian law allows. We may also share information when the law requires it, or with professional advisers (such as our chartered accountant or lawyer) under confidentiality.

How long we keep it

• Enquiries, bookings, demo sign-ups and trial requests: up to 24 months after our last contact.
• Free trial copies: if you do not continue, deleted within 30 days after the trial ends (we will send you an export first if you ask within 15 days).
• Subscription customer data: for the length of the subscription; after it ends, available for export for 30 days and then deleted, with backups, within the following 30 days, as set out in the Subscription Agreement.
• Job applications and CVs: up to 12 months after the role is closed, unless you ask us to delete them sooner or agree that we keep them for future roles.
• Dervo AI chat logs: cleared automatically every week.
• Invoices, payroll and other business records: as long as Indian tax and labour laws require (usually 8 years).
• Portal accounts: removed when access is no longer needed.

How we protect it

All connections are encrypted (HTTPS). Passwords are stored only in hashed form, two-step verification is available for portal accounts, access is limited by role so each person sees only what they should, each subscription customer gets its own separate database, and databases are backed up daily. Only authorised people at Dervo can use our admin tools.

Your rights

You can ask what personal data we hold about you, ask us to correct, update or delete it, withdraw your consent, and nominate someone to exercise your rights if you are unable to. Candidates can also withdraw an application at any time from the application tracker. Email Info@dervoglobal.com and we will respond within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.

Children

Our services are for businesses and job seekers. They are not directed at children under 18, and we do not knowingly collect their data.

Cookies

We use only strictly necessary cookies and a few settings stored in your browser. See our Cookie Policy for the full list.

Changes to this policy

We update this page when our services or practices change and show the date of the latest update at the top. For significant changes affecting our customers, we will also tell them by email.

Contact and grievances

Questions, requests about your data or complaints can be sent to our grievance contact at Info@dervoglobal.com.

Last updated: 20 October 2026

About these terms

These terms apply when you use dervoglobal.com and the online services on it, including the Dervo Automotive site at dervoglobal.com/automotive: Dervo AI, the live demo, our free tools, our articles, the careers pages, the free-trial and contact forms, and the client, employee and candidate portals. They are between you and Dervo Global Technologies ("Dervo", "we", "us"). By using the site you accept them.

Other agreements apply on top of these terms: subscriptions to Dervo CRM and Dervo HR & Payroll are governed by our Subscription Agreement and your order form, and project or consulting work by a separate written agreement. If those agreements say something different, they take priority.

Using the site

Use the site only for lawful, genuine purposes. Do not:

• try to get into accounts, data or systems you are not allowed to use, or test our security without written permission;
• overload, scrape or copy the site or its content by automated means;
• upload viruses or harmful files, or content you have no right to share;
• pretend to be someone else, or submit false information in a form or job application;
• use our free tools to make false or misleading documents, such as a payslip, invoice or salary figure that is not genuine. You are responsible for every document you make with them and for checking it is correct and complete.

Accounts and portals

If we give you a sign-in, keep your password private, switch on two-step verification where offered, and tell us at Info@dervoglobal.com if you think someone else has used your account. You are responsible for activity under your account. We may suspend an account that is misused or puts other users at risk, and will tell you why where we can.

Dervo AI

Dervo AI gives automatically generated answers. They can be incomplete or wrong, so check anything important before relying on it. Answers are general information, not legal, tax, financial or medical advice. Do not upload confidential information or other people's personal data unless you are allowed to share it. We may limit how much it can be used to keep it available for everyone.

Free tools

Our free tools include the GST and payroll tools and the Dervo Automotive engineering tools (for example CAN, DBC and ARXML tools, ISO 26262 calculators, MC/DC and requirements checks). A free sign-in is needed to use them and to download results.

• They are planning, learning and review aids. Results are estimates based on the inputs you give and on public standards as we understand them; they can contain errors.
• They are not qualified or certified tools. Do not use their results as evidence in a safety case, certification, audit or legal filing, or as the only check before a design, release or payment decision. Confirm results with your own qualified tools, processes and experts.
• Your files and inputs are processed in your own browser and are not uploaded to us. You are responsible for having the right to use any file you open with them.
• Standards and product names (such as ISO 26262, AUTOSAR, ASPICE or Vector) belong to their owners. The tools are independent and are not endorsed by them.
• We may change, limit or withdraw a tool at any time.

Live demo

The live demo uses sample data that stays in your browser. It may be reset at any time, and it does not send real emails or invoices. Do not enter real customer or employee data into it.

Free trials and subscriptions

• A trial request does not oblige us to provide a trial; we normally set it up within one working day.
• Free trials, subscriptions, fees, payment, data, support, cancellation and exit are governed by the Subscription Agreement.
• Prices on our pricing page are in Indian rupees and exclude GST. We may change them; the price in your order form or current paid period applies until your next renewal.
• Invoices are issued by Dervo and can be paid by bank transfer or UPI, as shown on the invoice.

Articles and information

Our articles and guides are general information to help you understand a topic. Tax, payroll, labour and other rules change, so check the current rules or speak to a professional before acting. We try to keep everything accurate but cannot guarantee it is complete or up to date.

Careers and project enquiries

Submitting an enquiry or a job application does not guarantee a project engagement or a job offer. Any actual engagement or employment is governed by a separate written agreement.

Our content and names

The Dervo name and logo, our software, and the text, images and design of this site belong to Dervo. You may share links to our pages and quote short parts with a link back to us; anything else needs our written permission. Other product names mentioned on the site (such as Microsoft, Google, AUTOSAR or Jira) belong to their owners and are used only to describe compatibility or experience.

Other websites

The site links to other websites, including news headlines and our LinkedIn page. We are not responsible for their content or their privacy practices.

Availability

We work to keep the site and portals running, but they may sometimes be unavailable for maintenance or for reasons outside our control. Service levels for paying customers are set out in the Subscription Agreement.

Limitation of liability

To the extent the law allows, the site and its free services (including Dervo AI, the live demo, the free tools and our articles) are provided "as is", and Dervo is not liable for indirect losses or for loss arising from your use of, or reliance on, them. For subscriptions and projects, the liability terms in the relevant agreement apply instead. Nothing in these terms limits liability that cannot be limited by law.

Privacy

How we handle personal data is explained in our Privacy Policy and Cookie Policy.

Changes, law and disputes

We may update these terms and will show the date of the latest update at the top; using the site after a change means you accept the updated terms. These terms are governed by the laws of India, and the courts at Perambalur, Tamil Nadu have jurisdiction.

Contact

Questions about these terms can be sent to Info@dervoglobal.com.

Last updated: 20 October 2026

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These are set only when you use the feature, and the site cannot work properly without them, so they do not need your consent.

Settings stored in your browser

These stay on your own device (in your browser's local storage) and are not sent to us. You can clear them at any time in your browser settings.

Other services

Our Contact page shows a Google Maps map, and our pages load fonts from Google Fonts and small scripts from cdnjs. Our home page uses Cloudflare Web Analytics to count visits; it sets no cookies. These services receive your IP address when your browser loads them and may set their own cookies under their own policies. Google sign-in, if you use it, happens on Google's own pages.

Your choices

You can change your answer to the cookie notice at any time with Cookie Settings, and you can block or delete cookies in your browser settings. If you block the strictly necessary cookies, signing in will not work.

More information

See our Privacy Policy, or email Info@dervoglobal.com.